Privacy policy

At Dubai Rockets, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services. We operate in accordance with data protection laws applicable in Switzerland and the United Arab Emirates (UAE), including the Swiss Federal Act on Data Protection (FADP) and the UAE’s Personal Data Protection Law (PDPL).

1. Data We Collect

We may collect and process the following personal data:

  • Name, email address, and phone number

  • Property preferences and inquiry content

  • IP address, browser type, device info

  • Website usage and analytics data via cookies

2. Purpose of Processing

We use your data to:

  • Respond to property inquiries

  • Provide customer support

  • Send relevant property offers or updates (only if you opt-in)

  • Improve website performance and user experience

3. Legal Basis for Processing

We process your data based on your consent (e.g., contact forms), contract initiation (e.g., service inquiries), or legitimate business interest (e.g., analytics).

4. Cookies and Analytics

Our website uses cookies and analytics tools to understand user behavior and improve functionality. You can manage cookie preferences at any time (see below).

5. Data Sharing

We do not sell or rent your data. We may share it with trusted third-party service providers (e.g., hosting, analytics) under strict confidentiality agreements and only for the purpose of operating our business.

6. Your Rights

If you are located in Switzerland or the EU/EEA, you have the right to:

  • Access and correct your data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing based on legitimate interest

To exercise any rights, please email us at: anna@doverhomes.ae

7. International Transfers

If your data is processed outside Switzerland or the UAE, we ensure appropriate safeguards are in place to protect it.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or to meet legal obligations.